The Notify by Email automation action allows you to send custom email notifications, based on a specific event in Rindle, to your internal team and external stakeholders.
Adding the Notify by Email action
Create a new automation rule, specify your trigger, and select Notify by Email in the action list.
Subject and Body Message
Here you can specify the Subject and Body Message of the email. You can use variables within both fields. The Body Message field included a rich text editor for easy formatting.
Send email to
Select who you would like to send the notification to:
Email Address - Here you can specify which email addresses you would like to send the email notification to. To add more than one, use a comma between each email address.
You can also use variables within this field. For example, if a Custom Field contains an email address value, you can use the custom field variable to dynamically populate the email address field.
User - Here you can select one or more Rindle users to send the email notification to, and/or select a dynamic option:
Board Owner - The owner/original creator of the board
Creator - The creator of the task
Triggered by user - The user that triggered the event
Parent Creator - The user that created the parent task
Assigned Users - Any user that is assigned to the task
Watcher Users - Any user that is watching the task
Parent Assigned Users - Any users assigned to the parent task
Custom Field - Here you can specify the custom field you would like to send the email notification to. To add more than one, use the Email Address option above and comma-separated custom field variables.
Specify where replies to the email should go:
Board owner - The owner/original creator of the board
None - Replies will go nowhere
Task - The reply will come directly into the task as a comment
Triggered user - The user that triggered the event
Specify if a link should be included in the email:
None - No link will be included in the email
Parent - A link to the parent task will be included in the email
Self - A link to the task will be included in the email
Any custom external email addresses that you send emails using the Notify by Email action will include an option for the recipient to unsubscribe from email notifications coming from your Rindle account.
When someone unsubscribes, the creator of the automation will be notified and the email address will be added to ADMIN > UNSUBSCRIBED EMAILS.
A Rindle Administrator or higher can remove email addresses from the unsubscribed emails list. Email notifications sent using the Notify by Email action will resume when the email address is removed from the list. The recipient will have the option to unsubscribe again.